Privacy Notice

Zyvenza ("Zyvenza", "we", "us") is the data controller responsible for the personal data processed through the Service. This notice explains what we collect, why, and your rights.

• Account data — name, email address, and login credentials.
• Profile & business data — your business type, goals, plans, and content you create in the Service.
• Content you submit — prompts, messages, and inputs to AI tools.
• Usage & telemetry — feature usage, credits consumed, and product interactions.
• Technical data — device identifiers, IP address, and log data.

Payment card details are collected and processed directly by our Merchant of Record (Paddle), not by us.

• Provide the Service — create your account and deliver features (performance of contract).
• AI processing — generate outputs from your inputs (performance of contract).
• Security & fraud prevention — protect the Service and users (legitimate interests).
• Product improvement & support — fix issues and improve features (legitimate interests).
• Communications & marketing — send service and, where permitted, marketing messages (consent or legitimate interests).

• Service providers / subprocessors — hosting, database, AI model, and analytics providers that help us run the Service.
• Merchant of Record (Paddle) — for the sale of our products, payment processing, subscription management, tax compliance, and invoicing.
• Professional advisers — legal and accounting advisers where necessary.
• Authorities — where required by law or to protect our rights.

We keep personal data for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete or anonymise it.

We apply appropriate technical and organisational measures — including encryption in transit, access controls, and row-level data isolation — to protect your data. No system is perfectly secure, but we work to protect your information.

Your data may be processed outside your country, including in regions where our providers operate. Where data leaves the UK/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Depending on your location, you may have the right to access, rectify, erase, restrict, or port your data, to object to processing, and to withdraw consent. EU/UK users may also lodge a complaint with their supervisory authority, and we aim to respond to requests within one month. To exercise your rights, contact us at support@zyvenza.in.

We use essential cookies required to operate the Service (such as keeping you signed in) and may use analytics cookies to understand usage. You can manage non-essential cookies through your browser settings.

Questions about your privacy? Contact us at support@zyvenza.in.